Policies
Privacy Policy:
We are committed to protecting your personal information. When you visit our website or make a purchase, we may collect data such as your name, email address, phone number, billing/shipping address, and payment details. This information is used only to process your orders, improve your shopping experience, and provide customer support. We also use cookies to enhance website performance, analyze traffic, and personalize content. Your personal information is stored securely, and we do not share or sell your data to third parties except for trusted service providers involved in order fulfillment and payment processing. You may request the update or deletion of your data at any time.
Return & Exchange Policy:
Customer satisfaction is very important to us. If you are not fully satisfied with your purchase, you may return or exchange the item within 30 days of delivery. Returned items must be unused, undamaged, and in their original packaging. To initiate a return, please contact our support team with your order number and the reason for return. Return shipping costs may apply unless the product arrived damaged or there was an error on our part. Refunds are issued once the returned item is received and inspected.
Shipping & Delivery Policy:
We provide fast and reliable shipping throughout the United States. Standard delivery typically takes 3–7 business days depending on your location. All orders include tracking information for your convenience. Delays may occur due to carrier issues or high-order volumes. If your package is lost, delayed, or arrives damaged, please contact us immediately. International shipping may require additional fees and longer delivery times.
Payment Policy:
We accept all major credit cards and PayPal. All payments are securely processed using encrypted technology to ensure the safety of your financial information. Your billing details are used solely for payment processing and will not be shared with unauthorized parties. If you encounter any payment issues, our customer support team is ready to assist.
Terms & Conditions:
By accessing or using our website, you agree to comply with our terms and conditions. Product descriptions, images, and prices are provided as accurately as possible, but minor variations may occur. All website content—including text, images, logos, and design elements—is the property of AriaBuy Trading LLC and may not be copied or used without permission. We reserve the right to update or modify our services, content, or policies at any time.
Children’s Privacy:
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we discover that such information has been collected, we will delete it immediately and take appropriate action.
Customer Support: For any inquiries, returns, or support, contact us at contact@ariabuy.com. Our team is available Monday to Friday, 9 AM – 5 PM (EST).